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Dealing with Ostomy Supply Costs in Canada  

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Dave
 Dave
(@Dave)
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Joined: 1 year ago
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April 8, 2019 11:40 am  

Quick question, I ordered supplies in USD, how would that work under the government grant? My work insurance company wants to see the receipts up to the amount of the grant and they will cover any additional costs for the year.


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VeganOstomy
(@veganostomy)
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Joined: 6 years ago
Posts: 2978
April 9, 2019 11:31 am  

So, for the grant, you are free to spend it wherever you like, provided you're spending it on ostomy supplies. Private insurance tends to only cover Canadian orders (at least mine does), but I've had no problem showing my insurance company that I've spent my grant money in the US - they just want to see that you've used up the grant money.

I hope that helps and I hope you aren't given any trouble.

Just your friendly neighborhood ostomate.

~ Crohn's Disease ¦ Ileostomy ~


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Ritchie
 Ritchie
(@Ritchie)
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Joined: 11 months ago
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November 7, 2019 3:23 pm  

I compared ostomysale.ca pricing for the items I just ordered from CanMedDirect.ca. The latter had better pricing in every instance and included free shipping.


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lisa wager
 lisa wager
(@lisa wager)
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Joined: 6 months ago
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March 17, 2020 12:01 pm  

I am a local mobile retailer of Ostomy supplies. I just don't sell them, I also help troubleshoot issues and save people money by doing so. I am a product specialist. I keep my pricing low with free delivery but I can not compete with online pricing. I know where my supplies are coming from and are within expiry date and how they are stored. With online there is no guarantee of this. I also am available to help with issues 24 hrs a day 7 days a week. Please think twice ordering on line. I put my heart and soul into my business and supporting My Ostomates.


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VeganOstomy
(@veganostomy)
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Joined: 6 years ago
Posts: 2978
March 17, 2020 12:45 pm  

Lisa, thank you for your comment. It sounds like you go well above and beyond what most online or even local stores offer. You are what I would consider a value-added supplier, and I have no doubt that your service offers more to ostomates than nearly any online supplier.

If I had a place like yours around, you'd be my first choice. Unfortunately, my experience with local suppliers has been less than ideal: them not wanting to help with insurance filings, even though they can process orders directly with my insurance company; or charging well above a reasonable price for supplies; to generally not being very helpful.

There is no substitute for the service it sounds like you provide, so thank you for being that kind of supplier!

Just your friendly neighborhood ostomate.

~ Crohn's Disease ¦ Ileostomy ~


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Kim Merlin-Smith
 Kim Merlin-Smith
(@Kim Merlin-Smith)
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Joined: 3 years ago
Posts: 2
May 27, 2020 6:15 pm  

I have struggled with paying for my ostomy supplies here in Canada.I have had to order my supplies from China.Even though the quality is not the greatest it had made it possible for me to afford them.I really dont understand why in Canada that these products are so extremely expensive.And as you have said in many other countries they can be free or at least affortable ..No person should ever have to suffer with this expensive medical product that is needed.
Thankyou for all your advice and suggestions.


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VeganOstomy
(@veganostomy)
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Joined: 6 years ago
Posts: 2978
May 28, 2020 10:13 am  

Kim, I'm really sorry to hear that and it should never be the case where we can't afford supplies in our own country. What province/territory do you live in? If you're in Ontario, we do have the ostomy grant which I highly recommend. I also suggest looking at insurance to help pay for the difference.

Just your friendly neighborhood ostomate.

~ Crohn's Disease ¦ Ileostomy ~


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ChrisandBagpus
(@chrisandbagpus)
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Joined: 7 months ago
Posts: 128
May 28, 2020 11:54 am  

@Kim Merlin-Smith

We are luck here in the Uk that if your ostomy is permanent or you have cancer that the supplies are all free. they have to be first prescribed by a stoma nurse and approved by the local General practitioner (GP) practice. for temporary stoma then there is a prescription cost which is generally a lot less that the supplies actually cost. the only difficulty is they start you on the cheapest cost supplies and you have to show the need for the more expensive items and they sometime substitute items.

The oddity is if here if the bag needs to be changed for a different model then the previous supplies cannot be returned. Hence we have a lot of medicine and medical supplies that is clinically disposed of when still usable. That's why the other month I offered on this site a big box of supply's for postage costs only, still looking for a home.

 

On your personal note I hope Eric's suggestion of the grant bares some fruit for you

If Canada adopts a similar model to the Uk's NHS in the future it would save a lot of hardship although its not without its problems and pressure in the current world model

Colostomy Jan 2020


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memfisi
(@memfisi)
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Joined: 3 weeks ago
Posts: 3
September 9, 2020 3:30 am  

Wow, you did a lot of research on this one! Good job!


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