Updated: Dec 1, 2015 (Added SSL information)

This Privacy Policy governs the manner in which VeganOstomy collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.veganostomy.ca website (“Site”). This privacy policy applies to the Site and all products and services offered by VeganOstomy.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name and email address.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer or device and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

VeganOstomy collects and uses Users personal information for the following purposes:

    • To improve customer service
      Your information helps us to more effectively respond to your customer service requests and support needs.
    • To personalize user experience
      We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
    • To improve our Site
      We continually strive to improve our website offerings based on the information and feedback we receive from you.
    • To administer a content, promotion, survey or other Site feature
      To send Users information they agreed to receive about topics we think will be of interest to them.
    • To send periodic emails
      The email address Users provide during newsletter subscriptions, will only be used to send them information and updates related to the VeganOstomy site. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, and data stored on our Site.

Update Dec 1, 2015: SSL encryption has been added to all pages on the site.  This ensures that communication between your browser and the site are encrypted, and information entered through the site (i.e. contact form) will be protected from eavesdropping.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Testimonials

We get some pretty positive emails and comments from our Users, and from time to time, we like to publish your kind words. By sending these comments, you agree that we may publish your testimonial on this website or social media sites that we use from time to time. We will protect your identity and will ask for permission before any full name or personally identifiable information is published.

You further agree that we may edit the testimonial and publish edited or partial versions of the testimonial. However, we will never edit a testimonial in such a way as to create a misleading impression of your views.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Changes to this privacy policy

VeganOstomy has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page,. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

VeganOstomy
www.veganostomy.ca
veganostomy@gmail.com