I am curious if others have ordered from Ostomybagholder.com? I ordered a custom bag holder at the end of April and paid through PayPal. The order has never shipped. I have reached out several times to the support at the company to get order status updates and they do not even reply back. I have had to reach out to PayPal to try and get my money back. Please beware if you are thinking of ordering from this site as I think I am out quite a bit of money. I will have to see what PayPal does about getting me a refund. Thanks for any insight into this company, if you have dealt with them in the past. Thanks, Alice Alice Hi Awc19, I know my Wife always uses PayPal, They can handle any dispute on your behalf to reclaim goods or money. I think there may be a cut of point/time frame in which to do it. Log into your account and follow the instructions. Hope it works out. ileostomy 31st August 1994 for Crohns That's really unfortunate. I do know that PayPal should have you covered. I've had to get payments reversed, especially because I use ebay a lot and 1 out of 10 deliveries never make it back. Have you tried reaching out them via social media? That sometimes speeds things up. Just your friendly neighborhood ostomate. Thanks for the replies. Once I reached out to PayPal, they were able to get my refund. I am disappointed that I still don't have an Ostomy pouch. I was hoping to use it for helping hold the weight of the bag, especially when I am out walking for exercise. I am just using the belt which came with my pouches and it is doing okay. I may start from square one researching for another company. Alice Yes, I go thru PayPal. They are great at helping. Be careful who you order from check reviews. Good luck?
~ Crohn's Disease ¦ Ileostomy ~
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