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i cant upload a photo?

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(@ileo_chopper)
Joined: 5 years ago
Posts: 20
Topic starter  

hello anyone else having problems changing there avatar? i cant seem to upload a photo? im a mac user... just sayin... 

any help would be great!

 

thanks


   
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VeganOstomy
(@veganostomy)
Admin
Joined: 10 years ago
Posts: 4176
 

Make sure the resolution of the image is small - like 150x150px and try again. Jpeg is preferred ?

Just your friendly neighborhood ostomate.
~ Crohn's Disease ¦ Ileostomy ~


   
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(@ileo_chopper)
Joined: 5 years ago
Posts: 20
Topic starter  

yup i made sure that it is a jpeg and the saved dimensions are under 150 x 150... it lets me choose the photo but when i click choose nothing happens....


   
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Tony H
(@tony-h)
Joined: 7 years ago
Posts: 259
 

dont know if you are still having problems changing your avatar , i just changed mine with no problem , i used this site      https://img-resize.com/

to resize the photo and it worked with no problems , Eric hope its ok to link this site , doesent seem to have any problems with it 


   
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VeganOstomy
(@veganostomy)
Admin
Joined: 10 years ago
Posts: 4176
 
Posted by: ileo_chopper

yup i made sure that it is a jpeg and the saved dimensions are under 150 x 150... it lets me choose the photo but when i click choose nothing happens....

I don't have a Mac to test on, but I will see if the developer might know what's going on (fyi: Macs and ipads are by far the most problematic when it comes to troubleshooting website issues LOL). 

@tony-h No problem with the link - it's helpful!

Just your friendly neighborhood ostomate.
~ Crohn's Disease ¦ Ileostomy ~


   
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LLNorth
(@llholiday)
Joined: 5 years ago
Posts: 525
 

I uploaded a photo that shows on my profile but not on the forum postings. I resize to 150 x 150 using the link Tony provided, uploaded again and saved - but still the same thing, on my profile but not when I post in a forum. Any suggestions are welcome, thank you.

Colostomy 4/30/18.
I love the smell of coffee in the morning. It smells like .... victory.


   
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(@squeakyandliza)
Joined: 5 years ago
Posts: 992
 

@llholiday 

I’ve had some problems with pictures not attaching, even if they are under 2MB. I’m not sure why. I assumed it was a glitch with my 7 year old phone. ?

-Liza
Ileostomy 6/18/2018
“May your day be bright and your bag be light.”


   
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VeganOstomy
(@veganostomy)
Admin
Joined: 10 years ago
Posts: 4176
 

What file format are you guys trying to upload? JPG photo or something else?

Just your friendly neighborhood ostomate.
~ Crohn's Disease ¦ Ileostomy ~


   
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VeganOstomy
(@veganostomy)
Admin
Joined: 10 years ago
Posts: 4176
 

Testing an image upload.

Just your friendly neighborhood ostomate.
~ Crohn's Disease ¦ Ileostomy ~


   
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